The purchase of any of our travel services constitutes a contractual agreement
and implies your acceptance of the terms and conditions listed below. We mean by
the term "Our Company" herein in this agreement, Wel World Egypt Co. the sole
owner of www.nile-cruise-egypt.com Please make sure that you have carefully read
and understood these terms and conditions before making your reservation.
Deposit
Our company do not require any deposit. Only the travel package price must be paid at the final
payment date. Otherwise the client can make a facultative deposit and benefit from the early booking bonus.
Final Payment
Final payment of 100% of the travel package price must be received at least 45 days prior to arrival date
in order to be able to confirm your package and pay to our tour operators. For reservations placed
within 45 days or less prior to tour date a non-refundable rush booking fee of $25 per booking will be charged.
Cancelation Charges
The Cancellation charge may be applicable on the following bases:
45 days to 31 before arrival 10% of total price.
30 days to 15 before arrival 50% of total price.
14 days to arrival day 100% of total price.
In case of NO SHOW a 100% of total price.
For Peak Periods Christmas & New Year & Easter:
60 days to 31 before arrival 50% of total price.
30 days to arrival day 100% of total price.
Please Note: The cancellation charge is a liquid damage to compensate the Tour Operator for prepayments made on
advance booking of travel services and for administrative cost involved in processing a cancellation and is genuine
estimate thereof and is not a penalty.
Total price is all money due and / or paid to our company.
Unused Tour Services
Our company is not responsible for any unused portions of
your tours and cannot refund any monies.
Client Changes to a Booking
A passenger wishing to make a change to their booking must notify our company immediately.
An administration charge of $25 per booking can be levied. If cancellation by
one or more persons of your group alters the room category, the remaining
passenger(s) must assume the difference.
Our Changes to a Booking
Occasionally due to circumstances beyond our control we may have to change your travel
package arrangement. We will advise you as early as possible. However, Our
company cannot be held responsible for changes initiated by airlines, coach
companies, hotels, transfer operators, or other independent parties who have
been contracted for services you have purchased. If confirmed goods or services
are no longer available prior to the arrival date, our company reserves the
right to substitute them for comparables goods or services. In the event of a
cancellation by our company, liability of our company shall be limited to the
reimbursement of the price of goods or services paid by the client.
Package Rate
Prices are quoted in American dollars (US $) unless otherwise indicated.
Tour prices quoted does Not include the Costs of obtaining passport or visas, excess
baggage fees, personal expenses such as travel insurance, laundry, and room
service, alcoholic or other beverages are not included with the meals,
gratuities to Egyptologist-escort, communication charges, local airport charges
and taxes, any airfares unless specifically noted in the itinerary, sightseeing
or meals not included in the itinerary, services not mentioned in the tours and
any other items of a personal nature. All information and pictures contained in
our site have been checked for accuracy, but shall not be construed as part of
this contract. If an error occurs, the final word shall be that of the Tour
Operator. Our company reserves the right to increase or decrease published
prices without prior notice. Several factors may influence the fares, including
but not limited to an increase of government imposed taxes, transportation
related fees or surcharges including those for fuel or currency fluctuations.
Please Note: The package rate that you find in the price table represent the
maximum price you should pay for a similar package. In many cases Hotels, Nile
Cruises and Tour Operators make discounts to promote some Nationalities,
Markets, Periods or certain packages. So in most cases you will pay less than
the price you see in the price tables of each package.
Children Policy
Children Under 2 years old will be Free for Accommodation sharing parent room for a
maximum one Child. And they will be charged only 10% of domestic air Fare.
Children between 2 / 12 years old will be charge with 50% of total Accommodation
as an adult (50% of Adult in Single Rate) and 67% of Domestic Air Fare.
Children over 12 years old will be charge as an adult person.
Accommodation
The followings are the terms we use and their respective meanings.
Double: Based on sharing twin or doubled bedded rooms.
Single: Based on single bed room.
Triple: Based on triple bedded room.
Please Note: Our company reserve the right to
substitute Hotels and / or Nile Cruises of similar quality if Hotel and / or
Nile Cruises mentioned is not available.
Meals
As specifically indicated in each tour. No other meals included. Please refers to the detailed itinerary of your
travel package for more information about the everyday meals.
Sightseeing & Tours
Tours will be by seat in air-conditioned car basis or by air-conditioned motor- coach
with bilingual speaking guides. All entrance fees, taxes and charges are
included.
Transfer
All transfers between airport and hotels and / or Nile Cruises are Not included in the Package Cost. Excess baggage charges must be pay by the passenger.
Travel Documents
It is the full responsibility and expense of the client to obtain all documents required by all relevant government authorities. Client
failing to provide the required documents may be denied boarding privileges by
the carrier or relevant authorities, without further recourse of the possibility
of a refund. No refund or replacement will be given for lost or stolen travel
documents.
Please Note: For American, Canadian, Japanese , European Union
Citizens and some other nationalities can obtain a tourist entry visa when they
come to Egypt at any Egyptian border. Please verify with the Egyptian Embassy in
your home country.
Travel Insurance
We recommend that all passengers purchase
travel insurance at time of booking as a measure of added protection. Our
company is not responsible or liable for loss, damage, theft of luggage and/or
personal belongings or for personal injury, accidents and or illness. For your
own protection, it is important that you have, or purchase, adequate insurance
to cover these eventualities. Your insurance agent and/or travel agent can
arrange this for you.
Client Responsability
Clients are responsible for advising our company of their intentions, goals, motives, expectations and needs, as they
relate to the proposed travel package, before the reservation is completed.
Our Responsability
Our company and its affiliates act only as agents for the passenger with respect to services provided by others. In many cases, suppliers
of tour services are independent contractors to our company, not its employees.
Including but not limited to independent ground operators, tour guides, hotels,
transportation companies, drivers, airlines, and other suppliers. Because we do
not own, operate, manage, control, or supervise these entities, we cannot be
liable for any acts or omissions, including any negligence, gross negligence, or
reckless or willful acts, on their part. Our company, its owners, agents,
directors, shareholders, and employees assume no responsibility for any injury,
loss, damage, delay, or death to person or property arising from the negligent
or willful act or failure to act of any person who is to or does provide goods
or services for this trip or for the action or inaction of any other third
party. Without limitation, Our company is not responsible for acts of God,
dangerous incidents of the rivers, lakes, fire, equipment failures, vehicle
accidents, illness from food or otherwise, detention, assaults, theft or
criminal activity, annoyance, delays, quarantine, strikes, failure of any means
of conveyance to arrive or depart as scheduled, civil disturbances, terrorism,
government restrictions or regulations, and discrepancies or changes in transit
or hotel services over which it has no control. Reasonable changes in the
itinerary may be made where deemed advisable for the comfort and well being of
the passengers. The right is reserved to substitute hotels, alter the itinerary,
and reverse the order of places to be visited. You will be informed of any
necessary changes in a timely fashion. Our company can accept no responsibility
for loss or additional expenses due to delay or changes in schedules or other
causes. The tour operator and its agents reserve the right to refuse to accept
or retain any person as a member of the tour. The right is reserved to withdraw
any or all tours or portion thereof. Baggage is at owners risk entirely. The
liability of air carrier for loss, delay or damage is limited to their liability
as common air carriers. Air carrier assume no liability for fragile or
perishable articles.
Problem Handling
If you have any queries or problems, please raise them with your tour guide and the hotel management immediately. Do
not leave your complaint until your return home!. If they fall to resolve your
problem please contact Customer Care Department in our Cairo Office. It works 24
hour / day, 7 day/week. They will try hard to make you comfortable. Upon your
return, please send us an email or a letter outlining the details of your
concerns.
